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If you get an SD card Read/Write error in WebVMS, it is time to replace the SD card in the sign.


Click on the link below to location the SD card in a sign.

https://datasigns.freshdesk.com/solution/articles/44001712454-where-are-the-sim-and-sd-card-located-in-a-sign-


1. Insert a new SD card in the controller or reformat the current SD card following the instructions below.

2. If you have inserted a new card and still getting a Read/Write error then it is possible the SD card may not be formatted or formatted incorrectly.  You can check this by inserting the SD card in a computer.

Click on the link below and follow the steps to format the SD card.
https://datasigns.freshdesk.com/a/solutions/articles/44000626532-how-to-format-an-sd-card


3. Restart the sign by pulling the fuse and give it 20 minutes for a fresh data download and check if the SD card is OK.


After following all the above steps, if you still get an SD card read/write error then it could be a hardware failure in the controller.  

Please ship the controller down to our Victorian service center along with a Service Request Form:


Data Signs - Electronic Service Center

5 Grace Court,

Sunshine West 3020

Melbourne, Victoria

https://datasigns.com.au/documents/Book-A-Service/Service%20Request%20Form.pdf