End of the line for 3G
Telstra has announced it will be shutting down the 3G network in June 2024. Optus and Vodafone are taking similar steps.
With the increased adoption of newer 4G services, usage of the 3G network has declined globally. With better technology planned in the pipeline; Telstra will decommission its 3G coverage in 2024. With this, your 3G controller will not be able to connect to the mobile network and will not be online any more.
How to identify your controller?
Your controller will have a sticker on the front showing the model such as RM-32, RM-32B or RM-32C.
In DS-Live you can see how many of these controllers are affected.
RM-32 and RM-32B are legacy controllers and will need to be replaced with a new 4G controller.
Please click here to lodge a ticket for each VMS Sign and obtain a quote to upgrade/retrofit your VMS sign.
You can send the RM-32C controller to either our QLD or VIC Service Centre.
When booking your VMS for a 3G to 4G upgrade, please attach the following pictures giving us a overview of your sign so we can properly assess the upgrade and provide you with a quote. (click to enlarge images)
|VMS Front||VMS Back||Inside Control Box||Control Panel|
|Controller||LED Front||LED Back|